Quality Assurance

We won't compromise on safety

At Miracle Recreation Equipment, we specialise in designing and manufacturing leisure and playground equipment, enabling us to provide comprehensive solutions to our customers. We strive to be more than just a component supplier, aiming to be viewed by our customers as a full-service provider in leisure-playground design, manufacture, and installation.

Our ultimate goal is to achieve complete customer satisfaction by fulfilling their needs and expectations with high-quality playground and recreation equipment. To achieve this objective and safeguard the interests of our stakeholders, we maintain a robust quality management system.

For us, quality performance means consistently meeting our customers' product, performance, and technical requirements. We prioritise customer satisfaction as our primary measure of quality performance, while also taking into account the interests of all stakeholders.

Maintaining system product and service quality is a shared responsibility that cannot be delegated. To ensure continuous improvement in process efficiency, customer satisfaction, and overall business management processes, management and staff are fully committed to the quality management system. This is facilitated by open communication and a culture that encourages and fosters improvement at all levels of the organisation.

We are committed to:

Continuous improvement of our performance through rigorous analysis of internal data, stakeholder feedback and by implementing where appropriate improvement and preventative actions.

Fulfilling our obligations to society and fostering an open dialogue with customers, our people, our suppliers and the public.


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